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Document Manager

Tools → Document Manager is a store for the documents your organisation has to keep: insurance certificates, risk assessments, policies, inspection reports. Every version you upload is kept, so you can always show what was in force at a given time.

The Document Manager grid. A toolbar carries a New button, a storage bar reading 50 KB of 1 GB used, a search box and an Include Inactive toggle. One row is listed with columns for Name, Category, Review Due, Version and Status.

The grid lists every document with its category, review date, current version number and status.

Every document is filed under a category, and nothing is set up for you - until one exists you cannot add a document at all.

Categories live at Settings → Document Category. Name them the way your organisation already talks about its paperwork: Insurance, Risk Assessments, Policies, Certificates, Emergency Plan.

The Document Categories screen, reached from Settings. A New button sits above a list showing one category named Emergency Plan with a green Active status badge.
Categories are a simple list - a name and a status. New adds one.

New on the Document Manager grid opens the Overview tab.

FieldNotes
Document NameWhat your team will search for. Not the filename
DescriptionOptional. Useful where the name alone is ambiguous
CategoryRequired - see above
Document Owner (User)Optional. The person responsible for keeping it current
Review DueOptional. The date it should next be looked at, and what the reminder is sent against
The Overview tab of a document. On the left are Document Name, Description, Category, Document Owner and Review Due fields. On the right a Document Upload panel shows the attached PDF with its size and a Replace button. An Update button sits top right.
The Overview tab holds the document’s details on the left and the file itself on the right.

Use the Document Upload panel - Browse, or drag the file onto it.

The Document Upload area on a new document: a dashed drop zone with an upload arrow, a Browse link reading 'Browse or drop a file here', and the caption 'PDF, Word, Excel, CSV, PNG or JPG, up to 20 MB'. An Add button sits above.
PDF, Word, Excel, CSV, PNG or JPG, up to 20 MB per file.

Anything outside that list is refused, including HTML and CSS files. The extension and the file’s actual contents must agree, so renaming a file to get around the list will not work.

Your organisation has 1GB, shared across every document and every version of it. The bar in the grid toolbar shows what is used and turns red past 80%.

An upload that would take you over the limit is refused, and the message names the limit. Deleting documents is what returns space; the bar refreshes after a delete.

Use Replace on the Overview tab rather than creating a second document with a similar name. The file you upload becomes the current version, and the one it replaced stays on the record.

The Version History tab listing versions with columns for Version, File, Size, Uploaded Date Time and Uploaded By, each row carrying a Download button. The row shown is marked v1 (current).
Every version is listed with who uploaded it and when, and each can still be downloaded.

This is the point of the store. When somebody asks what your cover or your policy said on a particular date, the answer is a document you can produce rather than a recollection.

Download on the Version History tab takes a copy of that version. Files always download rather than opening in the browser, and the link is single-use and expires after a few minutes - so a download link forwarded to somebody else will not work.

The Document History tab lists everything that has happened to the document: created, downloaded, details edited, and each new version with the numbers it moved between.

The Document History tab. Rows show Date/Time, What, Actioned By, Change and Detail - including two New Version entries reading v1 to v2 and v2 to v3, a Document Owner change, a Downloaded entry, and the original Created entry listing category, owner and review date.
Downloads are recorded too, so the history answers who took a copy as well as who changed it.

A document with a Review Due date is picked up by a daily sweep, and one email goes out ahead of the date. The mail names the document and links back into Axiom. The file itself is never attached to it.

SettingWhereDefault
Send document review remindersSettings → General → EmailOn
Days before the review dateSettings → General → Email30. Anything from 1 to 365

Who gets it. The Document Owner, if you named one and that person is still active. If not, it goes to your organisation’s mailbox instead. It is never sent to both.

Changing the review date arms it again, so a document you renew and give a fresh date to is picked up next time round.

Reminders are part of the module. There is no charge for them.

A document can be attached to the records it applies to, so the people working on that record find it without opening the Document Manager at all.

RecordTypical use
BuildingThe insurance schedule or fire risk assessment for the premises
SpaceAn electrical or equipment certificate for one room
ClientA hirer’s own public liability cover or risk assessment
UserA qualification or check held against a member of staff

One document can be attached to as many records as you like without uploading it again. A document attached to nothing at all is perfectly normal, and it is the common case - most belong to the organisation at large rather than to any one record.

Detaching removes it from that record only. The document itself is untouched and stays in the Document Manager.

A record’s list includes documents that have been made inactive, flagged as such. That is deliberate: it lets you tell the difference between a certificate that was never attached and one that has since been retired. The picker you attach from offers active documents only.

Access follows your normal permissions. Security → Role carries Add, Delete, Edit and View for Document Manager under Tools, so a role can be given the ability to read documents without the ability to remove them. See roles and permissions.

Attaching is governed by the record, not by this page. Permission to attach a document to a building, space, client or user comes from that record’s own permissions, so somebody who looks after a building can attach a policy to it without being given Document Manager access. They will see document names, categories and review dates in the picker when they do.

The Tools group of a role's permission list, showing Integration, Invoicing, SMS and Document Manager, each with four checkboxes for Add, Delete, Edit and View.
Document Manager sits in the Tools group, with the same four permissions as everything else.