Help Centre

Guides for setting up and running Axiom Booking.

This section grows as each area is written. If what you need isn’t here yet, get in touch and we’ll help directly.

If the account is new, work through Getting Started in order - everything else assumes it is done.

1. Getting Started - from a brand-new account to your first confirmed booking: your details, the modules you want, your spaces or session providers, booking types
2. Slots and availability - the times a space or provider can be booked, and the most common reason a booking is refused
3. Taking Bookings - the two kinds of booking and how they differ, plus attendees, add-ons, recurring series, approvals, and changing or cancelling
4. Invoicing & Payments - turning bookings into invoices, tax rates, recording payments, taking cards, credit notes and deposits
5. Settings - currently your subscription: what you pay us, your card, and your invoices from Axiom. The remaining Settings tabs are being written

Slots come second for a reason: nothing can be booked outside one, so it is worth reading before you start taking bookings in earnest.

During setup you choose what to call things, and your app then uses your words everywhere - Rooms and Classes, Courts and Sessions, Desks and Appointments.

These articles use the defaults, space and session, because the writing has to pick something. The screenshots come from a real account that happens to say Rooms and Classes. Where the words on your screen differ, they still mean the same field.

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