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Customer Experience

Branded Custom Portals

A fully branded, self-service booking experience — on your domain, in your colours, connected to your entire Axiom workflow.

Your customers shouldn't have to use a generic booking tool with someone else's branding on it. Every Axiom client gets their own portal — a dedicated, professionally presented booking experience that feels like a native part of your business.

Your Brand. Your Domain.

A dedicated portal — not a shared booking page

From the URL to the colour scheme, the portal belongs to your business. No Axiom branding in front of your customers — just yours.

Dedicated Subdomain

Every client gets their own unique URL — yoursite.axiombooking.app or mapped to your own domain. A professional address your customers will trust and remember.

Your Visual Identity

Colours, logo, fonts, and layout configured to match your brand. The portal looks like you built it — because for your customers, you did.

Fully Isolated Tenancy

Each portal is a completely separate environment. Data, settings, and customer lists never cross between clients. Enterprise-level isolation without the enterprise overhead.

Choose Your Deployment

Set your portal to Subdomain, Embedded, or Both from a single settings screen — switch modes as your website setup changes, without losing bookings or configuration.

Embed Anywhere

Drop the booking widget directly into your existing website

The Axiom booking experience is delivered as a Web Component — a single snippet that drops into WordPress, Webflow, or any custom site. It renders as a native part of your page, not a boxed-off foreign element.

  • Natively Embedded

    The widget inherits your site's typography, spacing and colour context automatically — so it looks like it was designed alongside your page, not dropped into it.

  • Responsive by Design

    Built mobile-first. The booking flow adapts cleanly to any screen size — phone, tablet, or desktop — without horizontal scrolling or layout breaks.

  • No Developer Required

    One snippet. Any platform. Copy, paste, done. No plugins to maintain, no version conflicts, no dependencies on third-party CMS integrations.

Enterprise Access

Single sign-on for your team and your customers

Staff and customers can access the portal with ease — no passwords, unlimited users. Microsoft Entra ID and standard SSO providers are supported out of the box.

  • Microsoft Entra ID (Azure AD)

    Enterprise customers can register and get access to the portal in moments. Sign-in federated directly to their corporate Microsoft identity is on our roadmap.

  • SSO for Customers

    End-customers can sign in with Google, a provider they already trust. Fewer abandoned bookings, fewer support tickets, and a smoother experience from first visit.

  • Centralised Access Control

    Role-based permissions are managed directly in Axiom — add or remove a user, client, or customer there and their access updates immediately. Entra handles authentication; Axiom handles the rest.

Direct Settlement

Your customers pay Stripe. Your money lands with you.

Every tenant gets their own dedicated Stripe account, built into the portal from day one — payments, invoices, confirmations, and reminders all fire automatically, with funds settling straight to you.

Powered by Stripe

Your Own Stripe Account, Built In

Each tenant is onboarded with their own connected Stripe account. Customer payments settle directly to it — Axiom takes a small, transparent platform fee (1%, capped at £0.20) automatically. No manual payouts, no waiting on us to release funds.

24/7 Self-Service

The portal takes bookings around the clock — no staff intervention required. Real-time availability means what's taken is gone, and what's open is accurate to the second.

Full Workflow Triggered

Confirmation emails, invoice generation, reminders, and approval workflows all fire from the same booking event. Zero manual follow-up, consistent experience every time.

Real-Time Sync

The portal and back-office are always in agreement. The moment a space or session is booked, the slot disappears — no double-bookings, no calling to check availability.

Why It Matters

Generic booking tools make your business look like everyone else's.
Yours shouldn't.

A branded portal is the difference between a professional product and a software tool your customers tolerate. Every interaction with it is an interaction with your brand.

Brand credibility at every touchpoint

From the URL to the confirmation email, customers experience your identity — not a platform they've never heard of.

One connected system

The portal isn't bolted on — it's the front door to the same clients and users, invoices, and schedulers your team works in every day.

Less admin, more revenue

Self-service bookings with online payment mean less time on the phone and more time running your business.

Give your customers a booking experience that matches your brand

A dedicated portal, your domain, Stripe payments, and SSO — all connected to the Axiom booking platform from day one.

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