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Customer Experience

Your booking portal, under your brand

A self-service booking experience in your colours, embedded in your own website or on your own Axiom address, and connected to your entire workflow.

Your customers shouldn't have to use a generic booking tool with someone else's branding on it. Every Axiom client gets their own portal - a dedicated, professionally presented booking experience that feels like a native part of your business.

Your Brand. Your Portal.

A dedicated portal, not a shared booking page

Embed it straight into your own website, or send customers to your own address at yourname.portal.axiombooking.com. Either way it carries your colours, not a booking page shared with everybody else.

Dedicated Subdomain

Every client gets their own unique URL, either yoursite.axiombooking.app or a mapping to your own domain. A professional address your customers will trust and remember.

Your Visual Identity

Colours, logo, fonts, and layout configured to match your brand. The portal looks like you built it; for your customers, you did.

Fully Isolated Tenancy

Each portal is a completely separate environment. Data, settings, and customer lists never cross between clients. Enterprise-level isolation without the enterprise overhead.

Choose Your Deployment

Set your portal to Subdomain, Embedded, or Both from a single settings screen. Switch modes as your website setup changes, without losing bookings or configuration.

Embed Anywhere

Drop the booking widget directly into your existing website

The Axiom booking experience is delivered as a Web Component: a single snippet that drops into WordPress, Webflow, or any custom site. It renders as a native part of your page, not a boxed-off foreign element.

  • Natively Embedded

    The widget inherits your site's typography, spacing and colour context automatically, so it looks like it was designed alongside your page, not dropped into it.

  • Responsive by Design

    Built mobile-first. The booking flow adapts cleanly to any screen size (phone, tablet, or desktop) without horizontal scrolling or layout breaks.

  • No Developer Required

    One snippet. Any platform. Copy, paste, done. No plugins to maintain, no version conflicts, no dependencies on third-party CMS integrations.

Access & Sign-In

Sign-in without passwords, for your team and your customers

Staff and customers reach the portal with no passwords to manage and no per-user cost. Sign-in runs on Microsoft Entra External ID, using a one-time passcode sent by email or a Google account.

  • Passwordless by Default

    Everyone signs in with a one-time passcode sent to their email address. Nothing to remember, nothing to reset, and no password sitting there to be stolen.

  • Google Sign-In for Customers

    End-customers can sign in with Google, a provider they already trust. Fewer abandoned bookings and fewer support tickets, with a smoother experience from first visit.

  • Role-Based Permissions for Your Team

    Permissions in Axiom govern your own staff in the main system, deciding what each role can view, add, edit and delete. Entra handles authentication; Axiom decides what your team can do once inside.

Direct Settlement

Your customers pay Stripe. Your money lands with you.

Every tenant gets their own dedicated Stripe account, built into the portal from day one. Payments, invoices, confirmations, and reminders all fire automatically, with funds settling straight to you.

Powered by Stripe (opens in a new tab)

Your Own Stripe Account, Built In

Each tenant is onboarded with their own connected Stripe account. Customer payments settle directly to it, and Axiom takes a small, transparent platform fee (1%, capped at £0.20) automatically. No manual payouts, no waiting on us to release funds.

24/7 Self-Service

The portal takes bookings around the clock, with no staff intervention required. Real-time availability means what's taken is gone, and what's open is accurate to the second.

Full Workflow Triggered

Confirmation emails, invoice generation and approval workflows all fire from the same booking event, so a booking taken through the portal lands in your system exactly like one your team entered.

Real-Time Sync

The portal and back-office are always in agreement. The moment a space or session is booked, the slot disappears: no double-bookings, no calling to check availability.

Why It Matters

Generic booking tools make your business look like everyone else's.
Yours shouldn't.

A branded portal is the difference between a professional product and a software tool your customers tolerate. Every interaction with it is an interaction with your brand.

Brand credibility at every touchpoint

Customers book in your colours, on your own site or your own address, rather than through a platform they've never heard of.

One connected system

The portal isn't bolted on - it's the front door to the same clients and users, invoices, and schedulers your team works in every day.

Less admin, more revenue

Self-service bookings with online payment mean less time on the phone and more time running your business.

Give your customers a booking experience that matches your brand

A dedicated portal, embedded in your site or on your own Axiom address, with Stripe payments and passwordless sign-in from day one.

Start free for 28 days. No card required.

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