Accessibility Statement

Axiom Booking is provided by Veridical Data Systems Ltd (company number 17139455), registered at 66 Paul Street, London, England, EC2A 4NA, and trading as Axiom Booking.

We want Axiom Booking to be accessible and usable by as many people as possible. This statement explains the accessibility of:

• the Axiom Booking website at www.axiombooking.com, excluding the Help Centre
• the Axiom Booking Help Centre
• the Axiom Booking app used by our customers at app.axiombooking.com
• client booking portals, whether hosted on their own web address or embedded into a customer's website

Our Approach to Accessibility

We design and test Axiom Booking against the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

• use every screen with a keyboard, with a clearly visible focus indicator
• use a screen reader, including NVDA on Windows, TalkBack on Android and VoiceOver on iPad
• zoom to 200% without text or controls being cut off
• use Windows High Contrast mode and other forced-colour settings
• have form errors, confirmations and other important changes announced as they occur
• read text with sufficient contrast
• understand information without relying on colour alone

The keys for the app's scheduler, lists and menus, and the alternative to every drag, are listed in Accessibility features in our Help Centre.

For additional advice on making your device easier to use, see AbilityNet's accessibility advice (opens in a new tab).

Current Accessibility Status

Services Provided by Other Companies

Some parts of Axiom Booking are provided by third-party services. We include these services in our accessibility testing and report problems to the relevant supplier, but we cannot directly change how those services work.

• Microsoft Entra: used for signing in to the Axiom Booking app and client booking portals
• Stripe: used for entering card payment details
• Cloudflare Turnstile: used by our contact form to prevent spam

Most visitors will not be asked to complete a Turnstile check. If you are shown a check that you cannot complete, please email us at info@axiombooking.com instead.

When a client booking portal is embedded into another website, accessibility outside the Axiom Booking portal is the responsibility of the website owner.

Customers can also choose the logo and booking colours displayed in their portal. Where a selected colour does not provide sufficient contrast, Axiom Booking adds a darker outline. Text displayed on coloured bookings is automatically set to whichever of dark or white provides clearer contrast.

Reporting an Accessibility Problem

If you find an accessibility problem that is not described in this statement, or you have difficulty using Axiom Booking because of an accessibility issue, please email:

Please include "Accessibility" in the subject line and, where possible, tell us:

• the web address or screen where the problem occurred
• what you were trying to do
• the device and browser you were using
• any assistive technology you were using

If you need information from Axiom Booking in another format, such as large print or plain text, please contact us using the same email address.

We will work with you to understand the problem and, where possible, provide the information or assistance you need.

If you are not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS) (opens in a new tab), which gives free advice on discrimination and equality in England, Scotland and Wales.

If You Are Booking With One of Our Customers

If you have difficulty using a booking page provided by one of our customers, you can contact the customer or contact us directly.

We will work with the customer to help resolve accessibility problems with the Axiom Booking service.

Public Sector Organisations

Public sector organisations are responsible for publishing their own accessibility statements, including where they use third-party systems such as an embedded Axiom Booking portal.

They may refer to this statement for information about the accessibility of the Axiom Booking service itself.

How We Test

We test Axiom Booking against WCAG 2.2 Level AA. Testing is carried out by our own team rather than an independent accessibility auditor. For each service, we test representative examples of each type of page or screen so that different designs and layouts are covered. We use Google Chrome, Microsoft Edge and Mozilla Firefox on Windows, alongside the phones and tablets listed below.

Axiom Booking website: 28 and 29 September 2026

• keyboard-only navigation
• NVDA on Windows
• VoiceOver on iPad
• TalkBack on Android
• 200% zoom
• narrow screens down to 320 pixels wide
• Windows High Contrast mode
• automated testing using axe and WAVE

Axiom Booking app: 1 to 3 October 2026

• keyboard-only navigation
• NVDA on Windows
• VoiceOver on iPad
• TalkBack on Android
• 200% zoom
• narrow screens down to 320 pixels wide
• increased line, paragraph, letter and word spacing
• Windows High Contrast mode
• automated testing using axe and WAVE
• PDF invoices, supplementary invoices, credit notes and receipts checked with the PAC accessibility checker and with NVDA in Adobe Acrobat Reader

Client booking portal: 29 September 2026

• keyboard-only navigation
• NVDA on Windows
• TalkBack on Android
• VoiceOver on iPad
• 200% zoom
• narrow screens down to 320 pixels wide
• Windows High Contrast mode
• automated testing using axe and WAVE

Help Centre: 29 September 2026

• keyboard-only navigation
• NVDA on Windows
• VoiceOver on iPad
• TalkBack on Android
• 200% zoom
• text enlarged to 200% on its own
• narrow screens down to 320 pixels wide
• Windows High Contrast mode
• automated testing using axe and WAVE

New screens are designed and built to the same accessibility standard. We review this statement whenever we make a significant change.

Statement Preparation and Review

This accessibility statement was prepared on 27 September 2026 and last reviewed on 3 October 2026.

We will review it again no later than 3 October 2027, and sooner if there are significant changes to the service.

Contact

Axiom Booking
Veridical Data Systems Ltd
66 Paul Street
London
England
EC2A 4NA